Welcome to Savya PK! These Terms and Conditions (“Terms”) govern your use of our website [www.savya.pk] (the “Site”) and any purchases you make from us. By accessing or using our Site, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.
1. General Information
Savya PK is an online store specializing in gifting and home décor products. By placing an order with us, you agree that all information provided is accurate and that you are of legal age to make a purchase.
2. Products and Descriptions
We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However, slight variations in color, size, or design may occur due to lighting or screen settings. Savya PK reserves the right to modify or discontinue any product at any time without prior notice.
3. Pricing and Payment
All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable taxes, unless stated otherwise.
Payment must be made in full at the time of placing an order.
We accept various payment methods, including Cash on Delivery (COD), Credit/Debit Cards, and Bank Transfers.
Savya PK reserves the right to change prices or promotional offers at any time without prior notice.
4. Orders and Confirmation
Once you place an order, you will receive an order confirmation email. This confirmation does not guarantee product availability. If a product becomes unavailable after your order is placed, we will notify you and provide a refund or replacement option.
5. Shipping and Delivery
Orders are processed within 2–4 business days after confirmation.
Delivery times may vary depending on location, but typically range between 3–7 business days within Pakistan.
Savya PK is not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.
Shipping charges (if applicable) will be mentioned during checkout.
6. Returns and Exchanges
We want you to love your purchase!
Returns or exchanges are accepted within 7 days of receiving your order if the product is defective, damaged, or incorrect.
To be eligible, the item must be unused, in its original packaging, and accompanied by proof of purchase.
Customized or sale items are non-refundable.
Contact us at support@savya.pk to initiate a return or exchange.
7. Cancellations
Orders can be canceled within 24 hours of placement if they have not yet been shipped. Once dispatched, cancellations will not be accepted.
8. Intellectual Property Rights
All content on this website—including text, images, logos, graphics, and designs—is the exclusive property of Savya PK and protected under copyright laws. You may not copy, distribute, or use any content without our written consent.
9. Limitation of Liability
Savya PK shall not be held liable for any direct, indirect, or incidental damages resulting from the use or inability to use our website or products.
10. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your information.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan. Any disputes shall be resolved in the courts of Lahore, Pakistan.
12. Contact Information
For questions, concerns, or support, please contact us:
📧 support@savya.pk
🌐 www.savya.pk